How to Fix PC Matic Not Working on Windows 11


We understand how frustrating it can be when your PC Matic antivirus software encounters issues on Windows 11. As a top provider of security solutions, we’ve put together a complete guide to help you troubleshoot and 1914-336-4378 fix common issues with PC Matic not working well on this latest version of Windows. This article will address a variety of difficulties and provide step-by-step instructions to guarantee that your PC Matic software runs well on Windows 11.

Compatibility Issues

Windows 11 has a new look and more features, but it may not work well with some programs, like PC Matic.  If you are experiencing problems with PC Matic on Windows 11, follow these steps to ensure compatibility:

Check System Requirements: Verify that your computer meets the minimum system requirements specified by PC Matic for running their software on Windows 11. This includes processor speed, RAM, and available disk space.

Update PC Matic Software: Make sure you’re using the latest version of PC Matic, as older versions may not work well with Windows 11. Visit the PC Matic website to find out what changes are offered and how to download and install them.

Check the updates for Windows: Updates for Windows often include fixes that make other apps work better with Windows. Make sure that your machine has all of the latest Windows updates. You can do this by going to Settings > Windows Update and clicking “Check for updates.”

Firewall and Security Settings

Sometimes, PC Matic may not work properly due to conflicting firewall and security settings on Windows 11. Here’s what you can do to resolve such issues:

Temporarily Disable Windows Firewall: Windows 11 has its built-in firewall, which may interfere with PC Matic’s functionality. Temporarily disable the Windows Firewall by following these steps:

Go to Settings > Privacy & Security > Windows Security.

Click on “Firewall & network protection.”

Select the network profile you are currently using (e.g., Public, Private).

Turn off the toggle switch for “Windows Defender Firewall.”

Check PC Matic Firewall Settings: Make sure PC Matic’s firewall is set up properly to let the necessary network connections through. Open the PC Matic software, go to the settings for the firewall, and look at the rules and rights. If any Windows 11 apps or services are blocked, make new rules to let them in.

System Performance Impact

Adjust Real-Time Scanning Settings: Locate the real-time scanning options in the PC Matic software. The settings can be changed to decrease the impact on system performance. You can, for example, choose to prohibit specific files or directories from being continuously scanned. Optimize System Resources: Windows 11 introduces various performance optimization settings. Enable features such as “Game Mode” or “Performance Mode” to allocate more system resources to your applications, including PC Matic.

Reinstalling PC Matic

If none of the above solutions resolve the issues with PC Matic on Windows 11, you can try reinstalling the software. Follow these steps to ensure a clean reinstallation:

Uninstall PC Matic: Go to the Control Panel on your Windows 11 computer, select “Programs,” and click on “Uninstall a program.” Locate PC Matic from the list of installed programs, right-click on it, and choose “Uninstall.” Follow the on-screen prompts to complete the uninstallation process.

Download the Latest Version: Visit the official PC Matic website and download the latest version of the software compatible with Windows 11. Make sure to choose the correct edition and follow the prompts to complete the download.

Install PC Matic: Once the download is complete, locate the installation file and double-click on it to begin the installation process. Follow the on-screen instructions to install PC Matic on your Windows 11 computer.

Activate PC Matic: After the installation is complete, launch the PC Matic software and enter your activation key or sign in with your PC Matic account to activate the software. Ensure that you have a stable internet connection during the activation process.

PC Matic Technical Support

If you have followed all the troubleshooting steps mentioned above and are still experiencing issues with PC Matic on Windows 11, it is advisable to seek 1(914)-336-4378 technical support from PC Matic or consult with a professional. They can provide personalized assistance and guidance based on your specific situation.


In conclusion, we have provided a comprehensive guide to help you overcome common issues with PC Matic not working effectively on Windows 11. By ensuring compatibility, addressing firewall and security settings, optimizing system performance, and considering a clean reinstallation, you can resolve.

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